Pay Your Bill

Online

Pay your GO-PASS bill online with a debit or credit card, at www.go-pass.com.

Keep a credit card on file and enroll in Auto-Bill to avoid processing and mailing fees!

View our Billing Options to learn more.

By Mail

To pay your GO-PASS bill via mail, please detach the bottom portion of your bill and send it along with your check or money order to the following address:
(Payable to Northwest Parkway)

Northwest Parkway LLC
3701 Northwest Parkway
Broomfield, CO 80023

If you experience any difficulty making your payment or have questions about your GO-PASS bill, please contact our customer service at (303) 926-2500, Monday-Friday,8am-12:30pm and 1pm-5pm.
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PLEASE NOTE: The Northwest Parkway includes tolls WEST of I-25. If you received a bill from E-470 for travelling EAST of I-25, please call E-470 at (303) 537-3470.

Failure to pay GO-PASS bills on time is subject to additional fees and charges. The applicable fees and charges assessed for late payments may vary. Please click here for a current schedule of fees and charges. Accounts that remain unpaid may be referred to a collection agency or referred for Court action. Additional fees and penalties may apply once the account is referred to Collections.

Click here to learn more about our Billing Schedule.

Billing Options

Standard Billing

No registration is needed. Just drive non-stop on the Northwest Parkway and we will mail a bill to the registered owner of the vehicle, at the address obtained from the Department of Motor Vehicles. Payments can be securely and conveniently made online at www.go-pass.com, by mail or by phone. The bill will include the tolls, plus applicable fees. GO-PASS is an exclusive service of Northwest Parkway. If you travel on other Colorado toll roads you will receive a separate toll bill from ExpressToll.

Auto-Bill

Take advantage of the discounts and convenience of our GO-PASS Auto-Bill service. Once a month, your accrued unpaid tolls (without fees) are charged to your account using the payment stored on file. With Auto-Bill, there’s no prepaid balance.

You save time – your payments are made on-time and automatically.
You save money – no processing fees and no postage required for mailing in your payment.

This option is only valid for the Northwest Parkway toll road. Sign-up for Auto-Bill at www.go-pass.com.

ExpressToll Account

Customers can open an ExpressToll account with a $35 prepaid toll balance and will receive a transponder to place inside of the vehicle(s). As you drive any Colorado toll road, the tolls (without fees) will be deducted from your balance. To sign up or learn more about this convenient option please visit www.expresstoll.com.

Click here to learn more about the switchable transponders for use in the HOV/Managed Lanes.

Billing Schedule

Month 1:
GO-PASS "Usage Bill" is mailed to the registered owner, per DMV. (Includes all unpaid toll transactions processed and posted to your GO-PASS account)

Month 2:
GO-PASS "Late Bill" is mailed. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account, plus a $2.50 "late fee" per toll-transaction previously billed)

Month 3:
GO-PASS "Past Due Notice" is mailed. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account, plus a $2.50 "Late Fee" per toll-transaction previously billed once or a $25.00 "Past-Due Fee" per toll-transaction billed twice)

Month 4:
Account is referred to a collections law firm. (One-time $20 collection fee added)

The collection agency will send notices for three more months in attempt to collect payment for unpaid tolls. By Month 8, a final notice will be sent before account is filed for legal action. Additional fees will apply, including Court Fees.

GO-PASS bills are simple to comprehend while being cost effective. Statements include details of all toll transaction charges for each vehicle associated to the account (including date of travel, toll plaza location, applicable toll rate and fees, etc.). The bill also includes a message/alerts box with tips and information about our services. The due-date, amount-due, account and bill number are highlighted for easy on-line payment. Click HERE to see a template of our GO-PASS bills.

Note: An 85¢ mailing fee will be assessed for each mailed statement.

What is GO-PASS?

GO-PASS is a fast and simple billing system for the Northwest Parkway. Just drive through the designated GO-PASS Lanes and a picture of your license plate will be taken. A GO-PASS account will automatically be created, and a bill will be sent to the registered owner of the vehicle, per the Department of Motor Vehicles. Depending on the status of your account, you will receive a "Usage Bill"; "Late Bill" or "Past Due Notice". Please click here to view our billing options.

Where can I use GO-PASS?

GO-PASS is an exclusive service of Northwest Parkway and is available only on the Northwest Parkway, not other toll roads. The Northwest Parkway connects with the E-470 toll road at I-25 just north of 144th Avenue and extends west to Highway 36 (the Boulder Turnpike) and State Highway 128, in Broomfield, Colorado. If your travels take you east of I-25, you will receive a separate bill for transactions occurring on E-470.

What are my options for paying tolls on the Northwest Parkway?

Please click here to view our payment options.

I already have an ExpressToll Account. Do I also need to sign-up for GO-PASS?

No. Northwest Parkway also accepts your ExpressToll pass. However, your ExpressToll account must be in good standing..

How is GO-PASS different from ExpressToll?

With ExpressToll, you establish an account with a pre-paid balance and receive a tag for each vehicle on your account. Your tolls are deducted from your account balance when you drive the road. With GO-PASS, you don’t need to pre-pay for any tolls. You can choose to have the payment for your bill automatically charged to your credit/debit card by signing up with GO-PASS Auto-Bill service. You can choose to wait for your bill to be sent to you and then make your payment online or mail us a check (follow instructions on the bill). That’s the key – you choose!

Are there any other fees or charges associated with GO-PASS?

Please click here to view our detailed list of fees and charges. Remember, you can avoid additional fees and charges if you sign up with ExpressToll or GO-PASS Auto-Bill.

Can I choose to have one single bill which will include payment for multiple vehicles?

GO-PASS allows you to combine multiple vehicles into a single account. This way you can enjoy the convenience of a consolidated bill that separately itemizes the transaction details for each of your registered vehicles. By registering the vehicles in your GO-PASS account, you take responsibility for payment of the tolls on the Northwest Parkway for those vehicles.

Can I still pay cash for my tolls at the booths?

No. As of January 1, 2010 we no longer accept cash at any of the Northwest Parkway toll lanes. You will receive a GO-PASS bill within approximately 30 days of when you travel. We encourage you to sign-up for our GO-PASS Auto-Bill service to save both time and money. Learn more about Auto-Bill here.

Policies

Privacy Policy

The Northwest Parkway LLC (NWP) respects the privacy of its patrons. Customer information is limited to parties who require access in order to perform GO-PASS toll processing functions. In some instances information may be used for the following purposes:

With law enforcement agencies conducting criminal investigations as required by law.
In accordance with subpoenas or court orders.
In connection to the toll collection and enforcement process.
In summary form (i.e. not specific to any individual customer) for individuals or organizations.

NWP DOES NOT sell or share our GO-PASS customer data with outside marketers. NWP DOES NOT provide specific customer account or activity data to other organizations except as required by law and for toll collection and violation enforcement processing.

Please refer to ExpressToll website at: www.expresstoll.com for the privacy policy as it relates to ExpressToll accounts.

How Do We Use Your Information?
NWP treats all submitted information confidentially. Customer information is accessed only when required for GO-PASS toll processing business purposes. Data obtained from you will be routinely used for the following purposes:

Establish and maintain your GO-PASS account information.
Maintain your account balance.
Process toll payments and any administrative fees electronically.
Notify you of changes in your account status.
Provide you with periodic statements about activity in your account.
Collect and enforce toll payments.

Your Consent:
By using the Parkway, the GO-PASS website, processes and payment service, you consent to the collection and use of all submitted information by Northwest Parkway LLC. If changes are made to this privacy policy NWP will post such changes or a revised privacy policy on this page.

Contact Us:
If you have any questions or comments about this privacy policy, please feel free to contact us by e-mail at support@go-pass.com.

Video Policy

The Northwest Parkway is a public toll road operated and maintained by the Northwest Parkway LLC, a private company, pursuant to a concession and lease agreement with the Northwest Parkway Public Highway Authority. The Northwest Parkway LLC owns, operates and maintains a system of cameras positioned at public vantage points along the public thoroughfare of the Northwest Parkway that capture video recordings and still photographs for various purposes including but not limited to monitoring road conditions, traffic movement, usage, and motorist safety on the Northwest Parkway. The Northwest Parkway LLC's cameras may at times capture footage and/or images of vehicles, motorists, traffic incidents, or other conditions of interest to the Northwest Parkway LLC, the general public, private citizens, private entities, or law enforcement or other government agencies. All footage and images captured by the Northwest Parkway LLC's cameras are the sole property of the Northwest Parkway LLC and may be made available for inspection or use by the general public, private citizens, private entities, or law enforcement or other government agencies from time to time under certain circumstances, upon request, only in the sole and absolute discretion of the Northwest Parkway LLC. The Northwest Parkway LLC's installation and operation of its camera system is not intended to establish and shall not be considered in any way a public surveillance system and shall not establish or grant any right for the general public, private citizens, private entities, or law enforcement or other government agencies to inspect, access, or otherwise use footage or images captured by the Northwest Parkway LLC's camera system.